Patient-Centered Medical Home

As defined by the American College of Physicians, a Patient-Centered Medical Home (PCMH) is “a care delivery model whereby patient treatment is coordinated through your primary care physician to ensure you receive the necessary care when and where you need it, in a manner you can understand.”

Guidelines for PCMH recognition and accreditation were developed by the American College of Physicians, American Academy of Family Physicians, American Academy of Pediatrics, and American Osteopathic Association.

AdventHealth Medical Group practices with PCMH accreditation are specifically designed to:

  • Provide you with personalized care because we know you and your health history
  • Provide a safe environment to discuss confidential concerns
  • Give a full explanation of any service or treatment provided
  • Coordinate your care from their office, another physician’s office, hospital or other health care facility

As a patient in this type of practice, you should expect to:

  • Be an active participant with your health care team. Bring a list of concerns and questions to discuss with your provider.
  • Provide a list of all medications, including supplements, and over-the-counter medicine, so we can help prevent negative reactions.
  • Let your PCMH know as soon as possible if you had to go to the emergency room or urgent care center.
  • When you go for care elsewhere, tell them the name of your doctor and authorize to have your information sent to your PCMH, so we can keep it with your medical record.
  • Be informed about and involved in your health care decisions, and be sure to ask any questions related to your care, condition or treatment.

Ask your primary care physician’s office if they are a designated Patient Centered Medical Home.