A Notice to Our Patients at Lake Pulmonary Critical Care now known as AdventHealth Medical Group Pulmonary & Sleep Medicine at Tavares
AdventHealth Medical Group takes the privacy and confidentiality of our patients’ information very seriously. This notice is about a data security incident that may have exposed your personal information.
On December 27, 2018, we discovered an unauthorized third party gained access to the systems at Lake Pulmonary Critical Care, now known as AdventHealth Medical Group Pulmonary & Sleep Medicine at Tavares, beginning in August 2017. We immediately took steps to secure the systems and began an investigation into the incident. The information involved in this incident may have included your name, Social Security number, gender, race, address, email, phone number, date of birth, health insurance information, height, weight, and medical history.
We mailed letters to affected patients beginning on January 25, 2019. We are providing affected patients with complimentary credit monitoring, fraud consultation, and identity theft restoration services. More information on these services, including instructions on how to activate your membership for monitoring services, is included in the letter mailed. To help prevent something like this from happening in the future, we are implementing improved processes to enhance auditing and system safeguards.
If you believe you were affected and do not receive a letter by March 10, 2019, please call 1-866-472-8819, Monday through Friday, 9 a.m. to 6:30 p.m. ET.